Houseright - est. 2013
Support Team

Project Support

Our relationship doesn't end when your project is complete. We’re here to be your trusted AVL partner for ongoing support and future upgrades—ensuring your systems continue to serve your ministry for years to come.

Your Dedicated Support Team

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Andy Slone

Service & Support Manager

Andy Slone

Service & Support Manager

Andy brings years of ministry and technical experience to his role leading HouseRight’s support team. Andy equips churches with the training, troubleshooting, and ongoing help they need after installation—so staff and volunteers can operate systems with confidence and know they’re never on their own. Whether it’s answering a quick question or helping them resolve a complex issue, he’s passionate about resourcing churches and helping them eliminate distractions.

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Megan Marcum

Support Specialist

Megan Marcum

Support Specialist

Megan brings over a decade of experience working with AVL manufacturers to her role coordinating support and service logistics. She helps churches navigate returns, warranty claims, and manufacturer tech support after installation—eliminating the burden of tracking down solutions on their own. Whether she’s coordinating a repair or advocating for an expedited replacement, Megan works to keep churches resourced and ready for ministry.

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Tim Higinbotham

Solutions Engineer

Tim Higinbotham

Solutions Engineer

Tim brings over 15 years of experience in church production and the Nashville music industry to his role leading HouseRight’s DIY Gear team. He helps churches find the right equipment for upgrades and replacements—empowering them to tackle projects in-house with confidence. Whether you’re replacing a microphone or upgrading your video system, his deep understanding of ministry needs and technical requirements ensures your gear will fit your church’s vision, budget, and context.

Colin MacDonald

Integrator/Support

Micah Peterson

Integrator/Support
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